週二(9/8) 1.奧客2.心電感應/第六感

台北最有質感 實力之英文聚會   協助您增進英文口語流暢的能力 最重要的是 完全免費的哦! 跟一群好朋友們  談心 聊時事 是快樂地 歡迎您加入 加入方法: 直接到聚會地點 無任何限制   聚會地點地址在網站上    100%歡迎您 板橋區文化路段421巷11弄1號 (陽光甜味咖啡館) 新埔捷運站1號出口 旁邊7-11巷子進入20公尺 看到夏朵美髮 左轉       聚會時間7:00pm--9:30pm 奧客 Ways to Handle Difficult Customers  By BusinessNewsDaily The customer may always right, but that doesn't mean all customers are easy to deal with. Anyone who's ever worked in customer service can tell you, customers can be downright unruly. Still, if you want to stay in business, you've got to deal with them. Finding techniques that help you disarm unhappy customers and win them to your site is the key to providing great customer service – even when you really want to kick nasty customers to the curb. Lower your voice. If the customer gets louder, start speaking more slowly and in a lower tone. Your calm demeanor will reflect on them and will help them to settle down. As you approach the situation with a calm, clear mind, unaffected by the customer's tone or volume, anger will generally dissipate. Assume all your customers are watching. Pretend you are not talking only to the customer but to an audience that is watching the interaction. This shift in perspective can provide an emotional buffer if the customer is being verbally abusive and will allow you to think more clearly when responding. Since an unruly customer can be a negative referral, assuming they'll repeat the conversation to other potential customers can help ensure you've done your best to address their concerns in a calming way. Know when to give in. If not satisfying the customer is going to take two hours and a bottle of aspirin and risk negative referrals, it is probably better to draw a compromise a bit more in their favor to give you more time to nurture your more productive customer relationships. Keep in mind that the interaction is not typical of most customers, and that you're dealing with an exception. Never get angry or upset. If the customer is swearing or being verbally abusive, take a deep breath and continue as if you didn't hear them. Responding in kind will not solve anything, and it will usually escalate the situation in a negative direction. Instead, remind the customer that you are there to help them and their best immediate chance of resolving the situation - often this simple statement will help defuse the situation. Never take it personally. Always speak to the issue at hand and do not get personal, even if the customer does. Remember that the customer doesn't know you and they're just venting frustration at you as a representative of your company. Gently guide the conversation back to the issue and how you intend to resolve it, and try to ignore personal comments. Remember that you're interacting with a human. Everyone has bad days. Maybe they had a fight with their spouse, got a traffic ticket that morning or have had a run of bad luck. We've all been there, to some degree. Try to help make their day better by being a pleasant, calming voice – it'll make you feel good too. Q: What are the ways to handle difficult customers? How we handle angry customers? Do you agree the saying “the customer may always right”? How to make a great customer service? How to deal with unfair treatment? What to do when you've made someone angry? How to calm down when you get really angry? 心電感應/第六感 Mental Telepathy is Real    journals.plos.org Mental telepathy, the process of transferring thoughts from one mind to another, has traditionally occupied the realms of either science fiction or the paranormal, both of which are outside of mainstream science. Research in 2014 has changed all that, with a scientifically validated demonstration of mind-to-mind communication. Neuroscientist Carlos Grau  of the University of Barcelona and colleagues set up a clever experiment in which signals picked up by an Electroencephalagraph  EEG from subjects in India  were transmitted over the Internet as email messages to other subjects in France whose scalps had been fitted with Trans Cranial Magnetic (TMS) stimulators.  TMS devices, which have been used to treat anxiety and depression, electrically stimulate neural activity in the brain through intact scalps using strong magnetic fields. In this experiment, TMS stimulators were placed over the occipital (visual) cortex at the back of the brain, creating a perceived flash of light, called a phosphene, through neural activations in the visual cortex. The subjects in India were trained to generate an EEG signal representing either a one or a zero using a biofeedback monitor. A one was generated when subjects imagined moving a hand, while a zero was produced when subjects imagined moving a foot. These ones and zeros were then emailed from India to France, and routed to one of two TMS devices mounted on subjects’ scalps. Ones were routed  to a TMS electrode that caused a phosphene to be perceived , while Zeros were routed to a different  TMS device whose activity produced no phosphenes. The six senses  Ask.com The six senses include sight, hearing, taste, smell, touch and, according to Psychology Today, intuition. Researchers disagree on the definition and extent of the sixth sense, saying there are a number of possible explanations for "intuitive hunches" and the ways in which they play out. Full Answer The Spiritual Science Research Foundation calls the sixth sense "subtle perception ability" and defines it as the ability to perceive the unseen world. It equates the sixth sense with extrasensory perception (ESP), premonition and clairvoyance, and expands the definition to include perception of the "subtle-dimension" or unseen realm of angels, ghosts and heaven. Q: What do you think about mental telepathy?    Do you think mental telepathy is real? Can you read one’s mind? What are the ways to read someone's mind? Do you have super power? What superpower should you have? What's your sixth sense? How to develop your sixth sense? Can you predict the future? 【綜合報導】台北市丁姓男子時常到同一家麥當勞點同樣的餐，店裡服務生都知道丁男習性，只要丁男一到店裡，就會主動送上餐點。今年四月間，丁男再度前往店 裡用餐時，郭姓女服務人員請丁男點餐，丁男竟然痛罵「像妳這種貨色」、「妳不要做好了」，郭女不甘遭辱提告，台北地檢署昨依妨害名譽罪將丁男起訴。

Read More 看完整內容

週二(9/22)1.樂天派好不好?2.什麼是垃圾食物?

台北最有質感 實力之英文聚會   協助您增進英文口語流暢的能力

最重要的是 完全免費的哦! 跟一群好朋友們  談心 聊時事 是快樂地 歡迎您加入

加入方法: 直接到聚會地點 無任何限制   聚會地點地址在網站上    100%歡迎您

板橋區文化路段421巷11弄1號 (陽光甜味咖啡館)

新埔捷運站1號出口 旁邊7-11巷子進入20公尺 看到夏朵美髮

左轉       聚會時間7:00pm--9:30pm

樂天派好不好?

Too Much Optimism Can Be a Problem   By Rick Nauert PhD  Source: Duke University

Optimistic While being optimistic is generally believe to be a benefit for living a high quality and perhaps longer life, too much optimism can be a problem, especially in regards to financial matters.

Researchers from Duke University’s Fuqua School of Business discovered people who are optimistic are more likely than others to display prudent financial behaviors. But too much optimism can be a problem: people who are extremely optimistic tend to have short planning horizons and act in ways that are generally not considered wise.

Manju Puri and David Robinson, professors of finance at Duke, report in the October 2007 issue of the Journal of Financial Economics that the differences between optimists and extreme optimists provide important insights into the interaction between psychology and economic and lifestyle choices.

Puri and Robinson developed a novel method to assess individuals’ levels of optimism, drawing on data from the Federal Reserve Board’s Survey of Consumer Finance (SCF), a triennial assessment of U.S. families’ financial and demographic information.

“Most of the information we needed was already there, but we had to create a new way of combining it with other existing data in order to extract meaning about optimism,” Puri said.

Puri and Robinson also labeled as “extreme optimists” the top 5 percent of optimists, those who think they will live an average of 20 years longer than is statistically likely.

“The differences between optimists and extreme optimists are remarkable, and suggest that over-optimism, like overconfidence, may in fact lead to behaviors that are unwise,” said Puri.

The findings could lead to useful ways to consider individuals’ investment and career planning decisions, and help people understand or overcome personality characteristics that can negatively affect important financial decisions, the authors say.

“Doctors tell us that one or two glasses of red wine a day can be really healthy,” Robinson said.

“But no one tells you to drink the whole bottle. It’s the same with optimism. A little bit is really beneficial, but too much can lead to some really bad economic choices.”

Q:

Do you think that Too Much Optimism Can Be a Problem?  

Pros and cons of being an optimist?

Do you still keep optimistic attitude If you were bankrupt?

Do you believe that optimists would have longer lifespan?

How to have longer lifespan?

How to keep a good mood?

What to do when encounter financial problems?

什麼是垃圾食物?

List of junk food

Here’s my list of the unhealthiest fast food items and substitutions you can make.

Soda

soda-alternativesAcidifying, chemical-laden, and loaded with either HFCS or artificial sweeteners (diet varieties), avoid all sodas at all costs. Instead, have some plain water or bring your own.

Fried chicken

fried-chicken-and-why-its-unhealthyMade from conventional chicken laden with hormones and antibiotics, covered with gluten-containing breading and chemicals like MSG and salt, and fried in cheap, rancid oils, fried chicken is high in calories, fat, and other chemicals that can make you sick. Skip it altogether. Please, please just never eat fried chicken.

French fries

french-fries-for-lunchFries are simply salty unhealthy fat bombs fried in the worst possible rancid oil. Many fast food places now offer alternatives to fries such as a side salad (no dressing!) .

Pepperoni pizza

pepperoni-pizza-junk-foodCheese and white flour combined with nitrosamine-containing salty processed meats, pizza is toxic and unhealthy. Why not try some brown rice or quinoa pasta with tomato sauce instead?

Caesar salad

Caesar-Salad-is-not-a-healthy-choiceThe salad part is okay – it’s everything else, the dressing, cheese, and croutons that are a problem. Caesar salad dressing likely contains salt, HFCS, eggs, and lots of fat. Instead, opt for a naked salad and add a squeeze of lemon and some tomato and mashed avocado for dressing.

Cheesecake

Cheesecake-sliceDessert in fast food places isn’t much better than the main meal. Cheesecake is particularly bad because it not only has sugar, salt, and chemicals, but also hormone-laden dairy. Avoid it, and try some yummy Chia Pudding.

Milk

Many parents select milk for their kids as a healthy fast food choice. Milk is filled with hormones and antibiotics, and is very difficult to digest. Instead, drink plain water.

Health Costs of Fast Foods

harmful additives in junk food unhealthyThe result of all of this fast food consumption in America is a growing obesity problem. Obesity is on the rise in all sectors and age groups, with youth obesity being of significant concern. Disease is on the rise, as well, and much of it links directly to diet. Rates of type 2 diabetes, autoimmune diseases, and heart disease have all risen as fast food has proliferated in America. 

Q:

Can you possibly list of some junk food?

Do you like drink Soda or sweeten beverages?

How often you eat Fried chicken/ pizza/ Cheesecake?

What do you think about fast food restaurants? Why fast food harm to us?

How to eat healthily?

Dose obesity problem serious in Taiwan?

How to Stop Being Obese?

樂天派

樂天派是指遇到什麼事都不會煩惱、不會憂愁、總是樂觀、積極地面對生活、處世抱樂觀態度的一類人。"樂天派"這個詞的來源，最早出於《易經》的《易*繫辭》：“樂天知命，故不憂。”後來唐代白居易、宋代辛棄疾等許許多多文人都有闡發、表達這方面意思的詩文。如白居易《達者樂天行》：“死生無可無不可，達者達者白樂天”又如辛棄疾《水龍吟·瓢泉》：“樂天知命,古來誰會。”但最早出處應是周易。又有同名歌曲，組合等，都表其意。

Read More 看完整內容

週六(9/5)1.台灣出生率世界倒數第一2.好心情

台北最有質感 實力之英文聚會   協助您增進英文口語流暢的能力

最重要的是 完全免費的哦! 跟一群好朋友們  談心 聊時事 是快樂地 歡迎您加入

加入方法: 直接到聚會地點 無任何限制   聚會地點地址在網站上    100%歡迎您

板橋區文化路段421巷11弄1號 (陽光甜味咖啡館)

新埔捷運站1號出口 旁邊7-11巷子進入20公尺 看到夏朵美髮

左轉       聚會時間7:00pm--9:30pm

台灣出生率世界倒數第一

Taiwan Birth Rate Falls to World’s Lowest    VOA

Taiwan announced this week that its fertility rate had fallen below one baby per woman, worrying the government about its future supply of manpower and brain power. Taiwan’s rate of 0.9 is now the world’s lowest, but other developed Asian economies are close behind.

Taiwan’s fertility rate of 0.9 puts the island in the same league with other Asian territories that have industrialized and urbanized. The Chinese territory of Macau recorded a fertility rate of 0.92, and the next lowest rate belongs to Hong Kong at 1.07. Singapore, Japan and South Korea also have some of the world's lowest birthrates.

Officials in Taipei partly blame the Chinese zodiac calendar for the drop. 2010 was the Year of the Tiger, considered inauspicious for births.

But the drop is also part of a broader regional trend.  A shift away from traditional rural lifestyles has allowed women easier access to university education and the time-consuming jobs that follow.  Pricey childcare and later education in already-expensive Asian cities strain family budgets. Chinese people have traditionally preferred large families, but some say that, in Taiwan, Hong Kong and Singapore, career advancement has overtaken that goal.

Linda Arrigo is an American-born academic and a member of a non-governmental organization called the Population Association of Taiwan.

“Having been here in the 1960s as a teenager, I’ve seen this tremendous change from people wanting to have four or five children to now the young women I know, many of them say they want one or no children at all," Arrigo explained. "And it’s hard to understand the motivation except that professionals want a life of their own.”

She says equality between the sexes has made great strides in Taiwan and so women are more reluctant to give up the financial independence from their careers to stay at home.

"Young people’s motivations are so much changed. They say that having children is prohibitively expensive. They don’t want to spend the labor. They are also very much pressed in their professional jobs, as teachers, as computer programmers,” she said.

Q:

What are the consequences of low birth rates?

Why a falling birth rate is a big problem?

Do you want having children if married? Why or why not?

What are the impacts of lower birth to economic?

How to encourage young people to date?

Should we have children?

Is getting married and having kids the ultimate goal of life?

好心情

 Things to Quickly Put You in a Good Mood (by Tess)

Everyone struggles with a bad mood now and then. It's a part of life, especially when too many irritations or inconveniences happen all at once.

Read on for tips to help you put more spring in your step and happy in your mood.

1.  Move!

The number one tip experts give for changing your mood is to exercise. Choose something you enjoy doing, yoga, walking, rollerblading, or a dance video workout,

A short and fast workout can relieve stress and release feel-good endorphins. Think of your athletic shoes as happy shoes!

2. Choose healthy food. Small healthy snacks throughout the day keep your body satisfied. Eat less white rice, pasta, bread, sugar and potatoes. Incorporate grains, vegetables, nuts and seeds in your diet.

3. Make memories. Spend your money on experiences. Sign up for a painting class, go to the museum, or a concert. Experiences create wonderful memories.

4. Get out in nature. Go to the big room with the blue ceiling and green floor. Take a walk in the woods or watch a sunrise. Sitting outside for five minutes a day is enough to feel good and change your mood. Five minutes!

5. Touch. Physical affection is powerful. Give and receive a kiss, a hug, a pat on the back, a touch on an arm or go for a massage. Touch is transformational. Warm fuzzies feel good.

6. Be kind. Look for a way to compliment someone. Anticipate and meet the needs of the people around you. When you bring happiness to others you also bring it to yourself. The smallest act of caring can cause a mini-bliss explosion.

7. Look for good. Look for what’s good in your life. Look for reasons to be thankful. Focus on the positive. You can't be unhappy and positive at the same time.

8. Recharge. Go to bed and get up at the same time everyday. Creating a routine and getting seven hours of sleep will allow you to wake up on the bright side.

9. Make a happy face. Smiling makes you happy even when you’re feeling sad. Smile at yourself in the mirror. Smile at the people you love and even the ones you don’t. We underestimate the transforming power of a smile.

10. Listen to music. There's not much a great song won’t cure. Runners listen to their iPods while running marathons because it’s less painful.

  Questions:

 How to always be in a good mood?

What makes you happy? List things to make you happier?

 Do you think foods that can make you happier?

 Does exercise make you happy?

 How exercise can make you happy?

 How to get out of a bad mood fast?

 Ways to let go and overcome a bad mood?

台灣出生率世界倒數第一，你知道少子化對國家社會將造成哪些衝擊嗎？

不是關掉幾所大學就能解決少子化的問題.

男人不愛做家事 少子化元凶之一？.

要升遷，還是要生小孩？.

養小孩，可以很便宜！.

我要發表看法..

勿鼓勵同性結婚,因為如此會更加惡化!(如果同性可以生出小孩則我贊成!!)

外來移民的都在生不是嗎? 本地的反而不生,對比有意思

我覺得房價合理 例如:5千萬房子 合理價2500萬 有2500萬金前市面上流動

 就有大量金錢市面流動 買賣東西不要殺價

 這樣大家都賺錢 大家也會生小孩養小孩

沒錢... 養不起! 台灣社會生了沒辦法為他的未來負責任... 全球暖化環境變糟.... 幹麼把人生下來受苦?

Read More 看完整內容

週五(9/4)1.為何不婚?2.色情城市---台北

台北最有質感 實力之英文聚會   協助您增進英文口語流暢的能力

最重要的是 完全免費的哦! 跟一群好朋友們  談心 聊時事 是快樂地 歡迎您加入

加入方法: 直接到聚會地點 無任何限制   聚會地點地址在網站上    100%歡迎您

板橋區文化路段421巷11弄1號 (陽光甜味咖啡館)

新埔捷運站1號出口 旁邊7-11巷子進入20公尺 看到夏朵美髮

左轉       聚會時間7:00pm--9:30pm

為何不婚?

6 Reasons Not to Get Married  By Leah Hager Cohen  oprah

1. Because Not-Married Doesn't Mean All Alone

If you're married, it's generally assumed you'll always have somebody—for better or worse. But I'd just like to say that when you're not married, you'll also always have somebody for better or worse, somebody to count on, love, laugh with, fight with, miss, confide in and rely on. Because being not-married doesn't mean you're alone. It means you're living your life with friends, lovers, sisters, brothers, neighbors and co-workers. You're just not living with a spouse. Maybe you're dating. Maybe you're in a relationship for two years, then in another for five years. Maybe you're like me: in a relationship for a decade and aiming for life. Maybe you opt for no romantic partner at all. Instead you connect with friends over big pots of soup and crusty bread, go on road trips and encounter strangers, work for social causes, swim in the ocean, play the violin in an amateur string quartet. You don't need to be married to have all the things marriage is supposed to give you—a life rich with experience and intimacy.

2. Because Love Is a Mystery...

And marriage, by definition, is a contract, plain and simple. I neither want nor need my love defined in business or legal terms. The beauty of love is that it's undefined to begin with—and always changing.

3. Because Real Security Comes from Being Known for Who You Are and Cared For No Matter What

Upsetting stuff in life happens, and marriage doesn't stop it. Security, on the other hand, makes those rough times endurable. I get mine from my children, every time they crack me up by serenading our mutt with their improvised blues songs. I get it from my partner, every time he reads my mind and knows I'm craving a late-night snack of kettle-cooked potato chips—and then whips out a package he just happened to buy on his way home from work. I get it from my best friend, every time she senses I'm burnt out and takes me kayaking or mails me a poem. Feeling known and adored by the people around you—be they lovers or co-workers or chums—provides the greatest security of all. And you don't need a spouse to rely on it.

Q:

What are the reasons not to get married?

Pros and cons of marriage?

Pros and cons of being single?

What do you think about this saying” love is a mystery”? Your definition of love?

How to find your soul mate?

Where are the places you could meet your future soul mate?

Is it important to get married before having a baby?

黃色城市---台北

Porn star EasyCard furor continues as cards sell out  Taipei times

Despite EasyCards featuring Japanese adult video actress Yui Hatano having all sold out within hours of their release, the controversy continued yesterday as a dozen women demanded that Taipei Mayor Ko Wen-je (柯文哲) and EasyCard Corp chairman Tai Chi-chuan (戴季全) step down for allowing the cards to go on sale.

Led by Chinese Nationalist Party (KMT) Taipei city councilors Kuo Chao-yan (郭昭巖) and Wang Chih-bin (汪志冰), the protesters demanded an apology from Ko, saying that releasing the cards was disrespectful to both women and the city council.

Wang criticized EasyCard for selling the cards, despite Ko having said that they would not be sold publicly, saying that accepting pre-orders via telephone constituted a public sale.

Kuo urged Tai to resign over the controversial cards, adding that Ko should not have appointed Tai, who previously served as Ko’s campaign director, to the “sinecure.”

Xinyi District Women,s Association member Chen Hsiao-wen (陳曉雯) called for the cards to be recalled, saying they have turned Taipei into a “pornographic city,” which she said both threatened the safety of women and left them at a loss as to how to educate their children.

EasyCard Corp said that all 15,000 sets of cards bearing photos of Hatano were sold out yesterday at 4:18am after the firm started accepting pre-orders at midnight.

KMT Taipei City Councilor Chung Hsiao-ping (鐘小平) yesterday filed charges against Ko and Tai with the Taipei District Prosecutors’ Office, accusing the two of breach of trust and contempt of a government agency.

He said Ko and Tai committed a breach of trust as both men said that the cards were introduced for charity, but the company allegedly paid Hatano for her pictures to appear on the cards.

The issuance of the cards was a “disgrace” to the Taipei City Government, he added.

Ko yesterday said in response to media queries on why the cards went on sale, despite Ko’s disavowal of the cards, that the decision was made to minimize the damage.

Letting out a long sigh, he said: “This [incident] should not have happened, but it transpired anyway. So you are left with two solutions: One will inflict more harm; the other, less.”

He said he would order Tai to render a report on the company’s handling of the incident, which is to include points on the decisionmaking process regarding the Hatano-themed cards, namely, why nobody in the company tried to prevent the plan from being implemented, and how communication with reporters could have been improved.

Q:

What do you think about the Japanese porn video actress and easy card?

What is your opinion about “EasyCards featuring Japanese adult video actress have turned Taipei into a “pornographic city,”?

What do you think about Japanese porn?

Are sexy photos good for promote the easy card?

How to tell the difference between sex and art?

Why men like watch porn videos?

What's wrong with being sexy?

Read More 看完整內容