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如何跟生氣的人溝通?
How to Calm an Angry Person
Avoid a fight. When someone else is at a boiling point, getting equally angry is only going to make matters worse. Focus on keeping yourself calm, or else the situation might quickly spiral into an argument. This is not to say you should act completely unemotional, but try not to let your own feelings get too heated.
A way to remain neutral is to let go of your own ego and not take things personally. It can be natural to respond to an angry person by defending yourself or your reputation, but it’s important to remember that someone who is very angry cannot be reasoned with until they have calmed down.
Try not to get defensive. When someone’s so mad they can barely speak in a level tone, it’s easy to absorb that negativity and feel defensive. When you’re communicating with someone who is angry, realize that the anger is likely not about you. Separate the person’s emotions from your own so you can be there for the person without feeling the anger is directed toward you.
Stay calm and quiet. If someone is yelling or venting, you can decide to let them vent to blow off steam, but the best thing for you to do is to remain quiet or to say nothing. If you do speak, keep a quiet level voice. If you remain quiet, try to keep a neutral facial expression and open body language. You remain in more control if you do not react to the “bait” of the person yelling.
There is a difference between letting someone vent and being the victim of verbal abuse. If the person is berating you, calling you names, or directing unrelated anger towards you, you may want to make a statement such as, “I understand that you are frustrated and I would like to be here for you. But please do not take your anger out on me.”
Apologize if you were in the wrong. If you did something to anger the person, maybe what they need is a heartfelt apology. Apologizing is not a sign of weakness. It shows that you care about the feelings of the other person.Reflect on the situation to see if you did something wrong, and if you did, say you’re sorry. Sometimes that’s all a person needs to hear to feel better about what happened.
Show empathy. Empathy can take the form of understanding another’s perspective, feeling distress at the plight of another person, and being able to relate to the emotions of another.[10] Showing empathy towards someone who is angry may take the form of showing that you have been listening to him and know what he is saying.
To empathize with someone who is angry, try paraphrasing the source of their anger back to them. You might say, “So, you are saying that you feel angry because you think you have to take on all of the household responsibilities alone.”
You may be inclined to say, “I understand how you feel,” but know that this can sometimes make someone more angry. They may believe that no one really knows how they feel.
母親節 贈品?
Taiwanese KMT councilor apologizes over using pet animals as Mother's Day giveaways
taiwannews
TAIPEI (Taiwan News) - How bizarre would the election campaign giveaways would be? A KMT Taoyuan County Councilor Jan Jiang-tsun (詹江村) was recently using live animals of hamster and guppy as "giveaways" in celebration of Mother's Day.
On early Wednesday, a netizen exposed the news on the country's largest online forum with the image of a "gift voucher" for hamster and guppy, with an exchange deadline set for May 31 this year, along with a campaign photo of Jan himself and the greeting line "Happy Mom Day." The news of the bizarre gift voucher was quickly spread on social media and by media coverage, resulting in overwhelming criticism against the councilor.
"What the hell was he thinking to use live animals as gifts in an election campaign," "this is so sick," "that's so wrong to use live animals as giveaways in the name of celebrating Mother's Day, whose nature is honoring the mother of the family and the maternal bonds, but now he is taking these animals away from their family..."
As the criticism spiraled out of control and even spilled over to his political party KMT, Jan on Wednesday apologized for the act and said that he will not make the same mistake again. In a Facebook live video, Jan admitted that giving these pet animals away as a gift was wrong, while saying he has been an advocate of pet adoption and has long sponsored adoption activities in Taoyuan.
Jan did not explain how giving these live animals away has anything to do with his long-time pet adoption initiative.
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